Terms of Service

By accessing or using TradeHaven, you agree to be bound by these Terms. If you do not agree, do not access or use the service.

You represent that you are legally capable of entering into these Terms and that your use of the service complies with all laws, rules, and regulations applicable to you.

If you use TradeHaven on behalf of a company, fund, prop firm, team, or other entity, you represent that you have authority to bind that entity to these Terms.

TradeHaven is a trade sync and account-configuration platform designed to help users connect supported accounts, configure leader and follower relationships, monitor sync status, and use related automation features.

VisionTech may modify, suspend, or discontinue all or part of the service at any time, with or without notice.

We may impose limits, remove features, change integrations, restrict jurisdictions, reject users, or condition access on additional requirements in our sole discretion.

TradeHaven is a software tool only. VisionTech does not provide investment, legal, tax, brokerage, or financial advice. Nothing in the service should be understood as a recommendation to buy, sell, or hold any instrument.

Trading futures and other financial instruments involves substantial risk, including the risk of significant losses. You are solely responsible for evaluating whether any strategy, automation setting, account relationship, or trade action is appropriate for you.

You acknowledge that software errors, data delays, broker behavior, account restrictions, exchange conditions, network outages, configuration mistakes, and third-party failures may cause losses, missed trades, duplicated trades, delayed actions, or unintended outcomes.

You assume all risk arising from your use of TradeHaven, including risks associated with automation, synchronization, broker integrations, account linking, order replication, signal handling, account permissions, and follower sizing.

You are solely responsible for all trading outcomes, losses, tax consequences, regulatory consequences, account lockouts, liquidations, rejected orders, and any direct or indirect impact resulting from your use of the service.

You are responsible for maintaining accurate account information, safeguarding your credentials, and ensuring that your connected broker accounts, sync settings, and follower ratios are configured correctly.

You are solely responsible for all activity that occurs through your account, including actions resulting from configured sync logic, connected services, or any failure to supervise your use of the platform.

You are responsible for testing your configurations, monitoring your accounts, reviewing imported accounts, verifying leader and follower assignments, and immediately stopping use of the service if you observe unexpected behavior.

You may not use TradeHaven to violate laws, infringe rights, interfere with system integrity, gain unauthorized access, abuse APIs, reverse engineer protected service components, or operate the service in a way that could harm VisionTech, our users, brokers, or infrastructure providers.

We may monitor use of the service for security, abuse prevention, operational stability, and enforcement purposes.

We may investigate violations, preserve evidence, cooperate with regulators, law enforcement, exchanges, brokers, or claimants, and take any technical, contractual, or legal action we consider appropriate.

TradeHaven relies on third-party services, including authentication, hosting, and broker integrations such as Tradovate. Availability and functionality may depend on those providers.

VisionTech is not responsible for outages, policy changes, account restrictions, API changes, delayed data, or execution behavior caused by third-party providers.

You acknowledge that brokers, exchanges, authentication providers, cloud vendors, analytics providers, and infrastructure vendors may suspend access, modify functionality, or experience incidents that materially affect TradeHaven.

VisionTech does not guarantee uptime, availability, accuracy, latency, execution quality, successful account linking, sync continuity, event delivery, broker compatibility, or uninterrupted operation.

Any metrics, examples, screenshots, status messages, or historical performance indicators are illustrative only and do not create warranties, service levels, or guarantees of future results.

TradeHaven is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, VisionTech disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted availability.

We do not guarantee that the service will be error-free, continuously available, secure, profitable, or suitable for your trading objectives.

To the maximum extent permitted by law, you use TradeHaven at your own risk and release VisionTech from claims arising out of broker conduct, exchange conditions, user error, misconfiguration, unauthorized access, data inaccuracy, or service interruptions.

To the fullest extent permitted by law, VisionTech and its affiliates, officers, employees, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business, trading opportunities, or account value arising out of or related to the service.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to TradeHaven will not exceed the greater of the amount you paid to VisionTech for the service in the three months preceding the event giving rise to the claim, or one hundred U.S. dollars.

These limitations apply regardless of the theory of liability, whether in contract, tort, negligence, strict liability, equity, statute, or otherwise, and even if a limited remedy fails of its essential purpose or we were advised that damages were possible.

You agree to defend, indemnify, and hold harmless VisionTech and its affiliates, officers, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of TradeHaven, your accounts, your connected services, your trading activity, your content or data, or your violation of these Terms or applicable law.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with that defense.

We may suspend or terminate your access to TradeHaven at any time if we believe you have violated these Terms, created risk for the platform, misused integrations, or if continued service is no longer commercially or legally feasible.

Sections that by their nature should survive termination will remain in effect, including ownership, disclaimers, limitations of liability, dispute-related terms, and other protective provisions.

Termination or suspension does not limit any rights or remedies available to VisionTech at law or in equity.

To the maximum extent permitted by law, these Terms are governed by the laws selected by VisionTech without regard to conflict of laws principles. You agree that claims relating to the service may be resolved only in the forum or forums selected by VisionTech, unless applicable law requires otherwise.

To the extent permitted by law, you waive any right to participate in a class action, class arbitration, or representative proceeding against VisionTech.

VisionTech reserves all rights not expressly granted in these Terms. No waiver, delay, course of dealing, or failure to enforce any provision will be deemed a waiver of any right or remedy.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

VisionTech may update these Terms from time to time. When we do, we may revise the date above and take any other notice steps we consider appropriate.

Your continued use of TradeHaven after updated Terms become effective means you accept the updated Terms.

Questions about these Terms may be sent to support@visiontech.com.